Not sure about your decision?
It's easier to order a TV online than a carpet. Although we try to take lifelike photos of the carpet, it may look different at home. This may depend on the sunlight, lamplight, shadows that hit the carpet... With handmade carpets, touch matters too, as most of the time you will be barefoot on it.
Feel free to order your favourite carpet, we will deliver it to your home free of charge. You have 30 days to decide if the carpet is right for you. If it's not to your liking, all you have to do is return it, and we'll arrange the return delivery, which is free of charge.
Before returning your carpet, please contact us for return information:
The carpet must be returned in perfect condition. Please pack the carpet carefully. After returning the product, the product price will be refunded to the same credit card or account from which the product was paid
We would need a pick up date and a 4-hour interval when DPD can pick up the carpet from you.
Please provide pick up address, phone number.
Please include the invoice in the parcel.